How It Works

We've compiled answers to our most frequently asked questions below. If you still need help after reviewing them, simply tap the chat icon and send us a message. If we’re not available right away, don’t worry—we’ll get back to you within 24 hours.

Our Product

Big bash? Small celebration? No worries—we’ve got a cake for that. Whether you’re going for something simple and sweet or an eye-catching showstopper, here’s the lowdown on all the sizes we offer - from Single Tier and Two Tier to Three Tier and Tall cakes.

Petite
Petite
  • Dimensions 6" wide x 2" tall
  • Servings 5 - 6
  • Cake Board 8" round
  • Recommended Cake Stand 8" - 10" wide
Small
Small
  • Dimensions 6" wide x 6" tall
  • Servings 14- 16
  • Cake Board 10" round
  • Recommended Cake Stand 8" - 10" wide
Medium
Medium
  • Dimensions 8" wide x 6" tall
  • Servings 24-26
  • Cake Board 8" round
  • Recommended Cake Stand 10"-12” wide
Large
Large
  • Dimensions 10" wide x 6" tall
  • Servings 35-37
  • Cake Board 12" round
  • Recommended Cake Stand 12" – 14" wide
Double small
Double small
  • Dimensions 5" x 6" tall / Bottom: 7" x 6" tall
  • Servings 30-35
  • Cake Board 10" round (Double Drum)
  • Recommended Cake Stand 10" wide
Double Medium
Double Medium
  • Dimensions 6" x 5" tall / Bottom: 8" x 7" tall
  • Servings 40-45
  • Cake Board 12" round (Double Drum)
  • Recommended Cake Stand 12" wide
Double Large
Double Large
  • Dimensions 6" x 5" tall / Bottom: 8" x 7" tall
  • Servings 40-45
  • Cake Board 12" round (Double Drum)
  • Recommended Cake Stand 12" wide
Tall S
Tall S
  • Dimensions 6" x 5" tall / Bottom: 8" x 7" tall
  • Servings 40-45
  • Cake Board 12" round (Double Drum)
  • Recommended Cake Stand 12" wide
Tall M
Tall M
  • Dimensions 6" x 5" tall / Bottom: 8" x 7" tall
  • Servings 40-45
  • Cake Board 12" round (Double Drum)
  • Recommended Cake Stand 12" wide
Tall L
Tall L
  • Dimensions 6" x 5" tall / Bottom: 8" x 7" tall
  • Servings 40-45
  • Cake Board 12" round (Double Drum)
  • Recommended Cake Stand 12" wide

Tips:

  • Double-Tiered Cakes: Perfect for larger gatherings and offer a stunning visual impact.
  • Tall Cakes: These require Double Drum Cake Boards for added support and stability, ensuring your cake stays intact during transport and display.
  • Cake Boards & Stands: We’ll ensure your cake is presented beautifully. If you're using your own cake stand, please check the recommended sizes to ensure a perfect fit.

Still unsure? Reach out to us via chat, and we’ll help you pick the perfect size!

Flavor & Frosting Guide

You’ll find all our delicious flavors listed on every product page, but if you’re having trouble picking just one, we’ve got you covered! Our cakes are paired with our signature Swiss meringue buttercream and flavorful fillings, designed to make every bite unforgettable, except for wedding cakes that could be covered with Fondant.

Try Before You Buy

Want to taste your cake before booking with us? You can purchase a Tasting Box available for pickup or delivery with just 2 days' notice—the perfect way to sample our best flavors before making your final choice.

View Tasting Box

Our Flavors

Vanilla Bliss

Vanilla Bliss

Classic never tasted this good! A soft, fluffy vanilla cake infused with smooth vanilla Swiss meringue buttercream. The perfect slice of nostalgia.

Chocolate Truffle Bliss

Chocolate Truffle Bliss

Decadent and dreamy. Fudgy chocolate cake layered with silky chocolate buttercream—pure heaven for chocolate lovers.

Berry Bliss

Berry Bliss

A fruity, fresh delight. Fluffy vanilla cake swirled with a medley of juicy berries and filled with berry-kissed Swiss meringue buttercream.

Lemon Bliss

Lemon Bliss

A sun-kissed citrus cake. Bright lemon cake bursting with zest, layered with tangy lemon curd and luscious Swiss meringue buttercream.

Hazelnut Indulgence

Hazelnut Indulgence

Nutty perfection meets chocolate bliss. Rich chocolate cake paired with silky Nutella Swiss meringue buttercream for pure indulgence

Oreo Crumble

Oreo Crumble

Cookies & cream heaven. Moist chocolate cake layered with Oreo-studded buttercream and topped with crunchy chocolate crumbles.

Biscoff Love

Biscoff Love

A warm, spiced hug in cake form. Soft spiced cake infused with Biscoff cookie butter and finished with creamy Biscoff buttercream.

Caramelo Obsession

Caramelo Obsession

If you love caramel. Chocolate and nut, this is your cake. Moist chocolate cake drenched in rich caramel sauce, filled with buttery chocolate filling and crushed nuts.

Caramel Bourbon

Caramel Bourbon

A sophisticated twist - smooth indulgent caramel cake kissed with bourbon and layered with silky vanilla Swiss meringue filling.

Red Velvet Indulgence

Red Velvet Indulgence

The ultimate classic. A rich velvety red cake with subtle cocoa notes, perfectly paired with smooth cream cheese frosting for the perfect balance.

Funfetti Kiss

Funfetti Kiss

A party in every bite! Playful vanilla cake packed with rainbow sprinkles, topped with our signature vanilla Swiss meringue buttercream!

Can’t decide?

Order your Tasting Box today and find your new favorite flavor! Tap here to Order a Tasting Box.

Allergen & Ingredient Information

All of our cakes contain dairy, eggs, sugar, buttermilk, and flour, with some flavors including vanilla, lemon zest, tree nuts (Hazelnut Indulgence, Caramelo Obsession), soy (Oreo Crumble), alcohol (Caramel Bourbon), or food coloring (Red Velvet Indulgence); while we take every precaution, cross-contamination with dairy, eggs, tree nuts, and gluten is possible—contact us for a full ingredient list.For multi-tier cakes, you can mix and match flavors - —because why settle for just one? Simply place your order under any flavor and reply to your confirmation email or text with your preferred flavors for each tier, and we’ll update your order accordingly.

Allergen & Ingredient Information

Our Buttercream

We love doing things a little differently—starting with our frosting! We use Swiss Meringue Buttercream, which is smooth, light, and perfectly balanced with just the right amount of sweetness. It’s rich, delicious, and lets the cake flavors shine.

Storage Tip: To keep your cake fresh, store it in the refrigerator until you're ready to serve.

Our Buttercream

Our Fondant

For custom-designed cakes, we could use high-quality fondant that not only looks stunning but tastes great too.

Storage Tip: Fondant cakes should be kept in cold storage and away from direct sunlight to maintain their beauty and freshness.

Our Fondant

Dietary Restrictions

All our cakes contain dairy, eggs, sugar, buttermilk, and flour, with select flavors featuring tree nuts (Hazelnut Indulgence, Caramelo Obsession), soy (Oreo Crumble), alcohol (Caramel Bourbon), and food coloring (Red Velvet Indulgence); while we don’t offer gluten-free, vegan, or eggless options yet, please note that our kitchen processes dairy, eggs, gluten, and tree nuts, so cross-contamination is possible. We’ve experimented with these recipes in the past, but it will take time to develop a formula that meets our quality standards.

Dietary Restrictions

Designing Your Custom Cake

We’re all about turning your cake dreams into reality! With our Custom Cakes, you can choose everything from the size, flavors, colors, and finishes to toppers and personalized messages—all designed to match your unique vision.
Use the customization form on our Custom Cakes [add link to custom page] page to bring your ideas to life. Whether it’s for a birthday, wedding, or special celebration, we’ll work with you to create a cake that’s as stunning as it is delicious.

Have something extra special in mind? Customize your cake here [add link to custom page or reach out to us at hello@sweetlayersfactory.com and let’s design your dream cake together!

Designing Your Custom Cake

Our Available Designs

We’re always baking up something new! Our collection of cake designs is constantly evolving as we create fresh styles, seasonal favorites and collections. To see all of the designs we currently have available, browse this page [add link to all collections page] to see all products.

Our Available Designs

Ordering a Gender Reveal Cake

We’d love to help make your gender reveal extra sweet! Any of our cakes can be turned into a gender reveal cake—just let us know!
Here’s how it works:

We core out the center of the cake and fill it with blue sprinkles for a boy or pink sprinkles for a girl. When you cut into the cake, the sprinkles spill out, revealing your little one’s gender in the sweetest way possible! Here’s how to order a gender-reveal cake:

  1. Choose any cake design from our collection.
  2. Add the “Gender Reveal” add-on before checkout.
  3. Once you’ve placed your order, text or email us with the baby’s gender. Don’t worry—it’ll stay a secret! The reveal won’t be visible on the packaging, so the surprise is all yours.

Please note: We require at least 2 days’ notice for gender reveal cakes

Ordering a Gender Reveal Cake

Cake Stand Recommendations

All our cakes come on a sturdy cake board, ready for display.

  • DIY Option: Flip a wide-bottomed bowl upside down and place your cake on top.
  • Cake Stand: Use a stand that’s 10-14 inches in diameter for the perfect fit. 
  • Where to Shop: We love stands from American Heirloom, Williams Sonoma, and Sur La Table.

Tip: Choose a flat, sturdy stand—especially for multi-tiered cakes!

Cake Stand Recommendations

Logistics

When to order

Need a cake tomorrow? Check out our Last Minute Collection [ add link to last minute collection] —simple yet elegant designs that we can have ready fast! Just place your order before 1 PM for next-day pickup or delivery. We’re available by phone Monday to Saturday, 9 AM – 5 PM, but you can place orders online 24/7.

Planning ahead? Whether it’s 5 days or months in advance, you can browse our full collection of styles [ link to all products collection page] and secure your dream cake early. We recommend ordering as soon as you know the date to guarantee availability, especially during busy seasons.

Pro Tip: We do book up! Check our calendar for availability and any holiday closures.

Check Our Availability

Here’s a live look at our current availability! We accept orders up to one year in advance and recommend placing your order as soon as you’ve chosen your design. You’ll select your preferred date and time during checkout.

Heads up! Dates can book up quickly, and lead times still apply:

  • Fully Decorated Cakes: Minimum 5 days’ notice
  • Exposé Cakes: Available with 1 day’s notice

Availability Status

Full Availability

We’re wide open! All designs, sizes, and flavors are available. Just remember, fully decorated cakes still need at least 5 days’ notice.

Booking Up Fast!

We’re almost full for fully decorated cakes! If you’re planning a wedding or special event, we recommend ordering ASAP or Get in touch to secure your spot.

Last Minute Collection Only

If we’re fully booked for custom-decorated cakes, or the lead time (5 days) has passed. But don’t worry—you can still order from our Last Minute Collection for next-day pickup or delivery (just order before 1 PM)!

Fully Booked

We’re completely booked for the date you're looking at. Check back for other available dates or explore our Last Minute Collection if you need something sooner.

Closed

We’re currently closed but still accepting preorders for future dates
Questions? Reach out at hello@sweetlayersfactory.com—we’re happy to help you plan your perfect cake!

Availability Status

You can choose pickup or delivery at checkout—here’s how it works:

Pickup:

  • Location: The Finding Place Car Park, 750 Grand Central Parkway, Conroe, TX 77304
  • We’ll have your cake ready and safely boxed for easy transport.

Delivery:

  • We deliver within 50 miles of The Finding Place Car Park.
  • Delivery fee: $3/mile for all cakes, including specialty and wedding cakes.
  • For non-specialty cakes, you can also arrange an Uber Same Day delivery pickup (note: specialty and wedding cakes requiring setup must be delivered by our team).

Communication

We’ll keep you updated every step of the way. The night before your scheduled pickup or delivery, we’ll send you a reminder text with all the important details, including pickup or delivery instructions and tips on how to serve your cake. For deliveries, we’ll use the phone number provided at checkout to coordinate directly with the recipient, making sure the cake arrives safely and on time.
If you’re sending the cake as a surprise gift, just enter the recipient’s name and phone number in the delivery address at checkout. We’ll send them a discreet text to let them know a special delivery is on the way and coordinate with the courier to ensure the cake ends up in the right hands. Don’t worry—we’ll keep the message vague so the surprise stays intact!

National Shipping

We’re not shipping our cakes nationally just yet, but who knows what the future holds? Follow us on Instagram [add link to instagram] for updates, and you’ll be the first to know when we’re ready to ship sweetness nationwide!

Operating Hours:

We’re an online cake brand, which means you can order your dream cake 24/7 right here on our website—anytime, anywhere! Our team is available to assist with questions and orders during the following hours:


Monday – Saturday: 9 AM – 5 PM (CST)


Sunday: Closed

While we’re not always by the phone, we’re always just an email or text away! Reach out to us at hello@sweetlayersfactory.com, and we’ll get back to you as soon as possible.

Need a cake in a hurry? Check out our Last Minute Collection for next-day pickup or delivery (order by 1 PM)!

Cancellation Policy

We get it—plans can change! If you need to cancel your order, we’re happy to offer a full refund if you cancel two weeks or more before your cake’s due date. However, if you cancel less than two weeks before the scheduled date, we won’t be able to offer a refund but and we’ll provide a store credit for the full amount of your order.

Creating your cake is a multi-day process that starts well before your due date. From ordering fresh ingredients to baking and designing, our small team puts time and care into each order. To manage our resources efficiently and continue delivering high-quality cakes, we begin this process days in advance.

Editing an Order

We get it—plans can change! You can make adjustments to your order as long as there are 5 or more days before your cake’s due date. For example, if your cake is due on Friday, let us know any changes by Monday.

For wedding cakes, large events, or specialty cakes, we require at least 2 weeks' notice for any edits due to the extra preparation involved.

To request changes, simply reply to your order confirmation email with the updates you'd like. We’ll review your request and let you know if any price adjustments apply.

We’ll do our best to accommodate you, and we appreciate you giving us enough time to make your cake perfect!

Gift Cards | Give the Gift of Sweetness

Want to treat someone special but not sure which cake to choose? Our electronic gift cards make it easy!

They can pick their favorite cake when they’re ready, and the best part? Our gift cards never expire—just like the love you’re sending with it.

Weddings with The Sweet Layers Factory

Our Promise

We know that planning a wedding can feel overwhelming, so we’re here to make ordering your wedding cake the easiest part of the process. Our transparent pricing and streamlined ordering mean no hidden fees or minimums—what you see is what you get. From the first click to the final slice, we’re committed to making your cake journey simple and stress-free.

Wedding Tastings

We get it—tasting cake is one of the best parts of wedding planning!

You can order a Tasting Box directly from our website for pickup or delivery, making it easy to sample our most-loved flavors at your convenience. It’s the perfect way to find your favorites before making a decision.

Prefer to skip the tasting? Many couples check out our reviews to get a feel for the quality and love we put into every cake.

Serving Count & Cake Option

Next to all our signature cakes listed on the website are a range of sizes to suit your celebration, from our Small cake that serves 5-6 guests to our Large Three-Tier cake, perfect for bigger weddings, serving up to 120 guests. If you need extra servings, we recommend adding a sheet cake for your venue to serve from the kitchen or ordering multiple decorated cakes to create a beautiful dessert display. (see the sizes ection above for more details).

Delivery

We offer personal delivery and use Uber Courier to ensure your wedding cake arrives safely and on time. The preferred delivery method is  agreed upon when order being placed.

When your cake reaches the venue, we’ll hand it off directly to your designated contact—whether it’s your wedding planner, event coordinator, venue staff, or caterer. From there, they’ll set up your cake for display and ensure it’s ready for that special cake-cutting moment.

Our goal is to make sure your cake looks stunning and arrives in perfect condition, so all you need to do is enjoy every sweet bite!

Pickup Options

Many of our couples choose to personally wedding cake or send a trusted helper on the big day. We make it easy by packaging all cakes in sturdy boxes designed for safe transport.

To keep your cake in perfect condition, we recommend supporting the box from the bottom and avoiding pressure on the sides. Our team is also happy to help load the cake into your car and ensure it’s secured for a smooth ride to your venue.

Availability & Booking

We always recommend booking your wedding cake as early as possible to secure your date and avoid disappointment. You can check our availability [ add link to available calendar] here anytime to see open slots.

Running on a tight timeline? Don’t stress—we’re pros at working with quick turnarounds and will do our best to make it happen!